Academy
- Getting started
- Dating Pro manuals : Help people find their match
-
Dating Pro manuals : Manage your dating site
- Administrators [video]
- Users
- Communication (Contact Us)
- Media
- Moderation
- Payments : Billing systems
- Payments : Access permissions
- Payments : Currency settings
- Payments : Services, packages, memberships
- Banner ads [video]
- Interface : Themes
- Interface : Menus
- Interface : Dynamic blocks
- Content : Countries
- Content : Languages
- Content : User types
- Content : Info pages
- Content : Mail alerts
- Content : News [video]
- Content : Horoscope
- Content : Mailing lists
- System : Cronjobs
- System : Social networks
- System : Uploads : Settings
- System : Uploads : Watermarks
- System : Comments
- System : File uploads
- System : Field editor
- System : Video settings
- System : SEO settings
- System : Audio uploads
- System : Geo maps
- System : Ratings
- System : Misc settings
- System : Reports
- System : Network
- Modules : Modules management (Apps and add-ons)
- Modules : Referral links
- Modules : Questions
- Modules : Money gifts
- Modules : Gift of membership
- Modules : Polls
- Modules : Gift store
- Modules : Video chats
- Modules : Instant Messenger (IM)
- Modules : Wall events
- Modules : Widgets : Featured users widget
- Modules : Widgets : New users widget
- Modules : Widgets : Selected users widget
- Modules : Widgets : Chat invitation widget
- Modules : ShoutBox
- Modules : Kisses
- Modules : Mobile
- Modules : LikeMe
- Modules : Incomplete signup
- Modules : Landing pages
- Modules : Nearest users
- Modules : Associations
- Modules : Bonuses
- Modules : Events
- Modules : Virtual gifts
- Modules : Birthdays
- Modules : Companions
- Modules : Special offers
- Marketing
- For developers
- How to profit in dating business
-
Help & FAQs
- How to use discount code
- What is a software license?
- How much does it cost to install the Dating Pro script?
- How do I launch a dating site without users?
- How much can I earn with my dating site?
- Crowdfunding Projects: Rules and Guarantees
- How can I install Dating Pro on my local server?
- How can I install a module/add-on?
- How much does it cost to install a module?
- What is your upgrade policy?
- What are the webmaster services?
- Can I modify my site?
- What is a template/design integration?
- Do you offer customization services?
- How many site members does Dating Pro support?
- What is your moneyback policy?
- What are custom add-ons?
- Discounts and bonuses
- Updating from Dating Pro Flirt to Dating Pro Genie
- How to change copyright on my dating website?
- How to restore the administrator password?
- How to enable Facebook login on my website?
- How to change a favicon?
- How to publish my app in the App Store?
- Customization changes — Frequently asked questions
- Can I try the software?
- How to update to the latest script version?
- Where I can find my order key while installing the site?
- How can I change the logotype of my dating site? [video]
- Updating from Dating Pro Cupid to Dating Pro Dolce
- Updating from Dating Pro Dolce to Dating Pro Elfin
- Updating from Dating Pro Elfin to Dating Pro Flirt
- Updating from Dating Pro Amore to Dating Pro Cupid
- How can I purchase apps, products or services in the Marketplace?
- How to change a domain name?
- How to change the title of my website? [video]
- Is my site 100% open code?
- How do I activate Google Maps on my dating site?
- How to add regions and cities to 5 default countries
- How to send email message to site users
- Free tools for your dating site
- How to change texts on the site
- How to modify SEO titles and other SEO information
- How to add htaccess redirects
- What are the necessary DNS for email messages
- How to set site through secure connection (https)
- How do I move my dating site from one server to another?
- How to find PayPal Merchant/Seller ID
- How do you handle project development?
- Do you provide marketing services?
- Dating Site System Requirements Plan (Example)
- How do I connect a special landing page to my dating website?
- How can I put my website under maintenance?
- How can I connect my dating site to MailChimp?
- What features are there in the mobile version of my dating site?
- How to enable Google Sign-In on my website?
- How can I start accepting money online via CCBill?
- Do you require upfront payments for custom work?
- What are the video chats options?
- Setting up success URL, failure URL and result URL
- Can I preview the text of your development agreement and other contracts?
- PG Dating Pro Premium package explained
- Will my changes from the trial site be saved after I buy the script?
- What happens after I purchase the software?
- How do I modify the main page of the site?
- What is Multidomain license?
- What is App Store and Google Play submission?
- What is Landing page for iOS and Android apps?
- What is Responsive design?
- How can I pay for the extra development?
- What is 1 month / 1 year of support and installation?
- What is 1 year of updates?
- What is 10 000-100 000 site members with Dating Pro network?
- What is 1 month shared hosting unlimited?
- How does Dating Pro compare with other software providers?
- VIDEO TUTORIALS
- ONLINE COURSES
- Free Tools
- SEARCH
How to update to the latest script version?
It is a general rule that our customers are entitled to receive free update packages within 12 months after the initial purchase.
After the 12 months are over, you will be able to receive updates (new product versions) with the $100 discount for any license package.
The update will not only give you the newest product version but will prolong your right to receive free updates for one more year.
General information
For the most popular products, we develop special upgrade scripts that apply the changes in file structure and database tables automatically.
For different reasons, upgrade scripts may not always be available. In this case, extra manual work will be required to update the files and the database, keeping all your site info intact. Be prepared for extra charges.
Please note that upgrade script can only take into account standard setup. If you ordered any customization changes, design template modifications, etc., you will most likely need to have these changes manually restored, for an additional fee.
Of course, you may wish to have the newest version of the software product installed instead of your older site version, without keeping any changes, any users database. A fresh installation will be free of charge as part of the service.
It is possible to have the new version installed afresh and have your old database of users imported into the new site. There are numerous other options as well. Please address our Customer Service team for free quotes and recommendations.
Things to consider before you start the update
If you previously ordered any custom work, design changes, or template integration, these changes will probably be lost. To save your changes, please consult our Customer Service team. Extra fee will apply.
Either way, we recommend that you make a full backup of both your site files and database.
Then download the upgrade script (if available) and follow the upgrade instructions that are posted in our blog or helpdesk on this website.
Upgrades should be done from version to version, consecutively. Say, you have July 2012 and wish to update to February 2013. And let us say that between July and February there have been two more releases, September 2012 and December 2012. You will need to run the July 2012 -> September 2012 script first, then September 2012 -> December 2012, and only after that December 2012 -> February 2013 upgrade script.
If you had additional changes and are not sure of the outcome, you may perform the upgrade in a subfolder to your main domain to do proper testing before going live.
Please make sure that during the upgrade your site is not publicly available, that it does not accept any new visitors and does not let existing members in. Reason: every action that your members take on the site is recorded in the database, for example:
-sending a message in chat
-sending an email
-updating profile info
-uploading new photos and so on
When the upgrade starts, it only works with the database version that was up-to-date the moment the work started. All further changes will not be transferred onto the newer version of the site. To add them to the site, extra work will be required.
We can help you do the upgrade for an additional fee, be it with or without ready upgrade scripts. Contact us to receive a free quote.
After-update checklist
User interface
a. Sign up as a new user.
b. Registration fields are in place.
c. Locations dropdowns in the search form and in create/edit profile form
d. Uploaded files display (photo/video/audio/banners/info pages)
e. Test files upload
f. Check general settings (e.g. mailbox counter for new messages)
Admin panel
a. List of the site members
b. Memberships, membership payments and access permissions list
c. Site design management section for the design themes and colours
Frequently asked questions
Q: I bought the script in September 2012, and you release the new version in August 2013. Will I receive the new version for free?
A: Yes, because August falls within the 12 months limit.
Q: I bought the script in May 2011. What is the newest version that I can upgrade to?
A: The newest version would be May 2012. No matter when you get back to us, in a month or in 5 years, the 12 months rule still applies.
Q: I bought the script 4 years ago. What discounts can I have if I want to upgrade?
A: You can have the new version of the software with the $100 discount.
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"PILOT GROUP" Ltd
"PILOT GROUP RUS" Ltd