Academy

Crowdfunding Projects: Rules and Guarantees

In order to support the crowdfunding project of your choice in the Dating Pro Marketplace, select one of the licensing options and click ‘Back this project’ button to make the payment.

Pilot Group RUS Ltd as the author of the projects is fully liable for their outcome. If we do not collect the necessary amount by the project expiration date, we will return you the money you paid within 5 business days since the project expiration date.

Q: How do I stay informed of the crowdfunding progress?
A: You can keep track of the project on the project page in the Marketplace or subscribe to the news by clicking ‘Remind me’ button. We will send a reminder to all subscribers, and an email to all participants the day after the project expiration date.

Q: How and when will I receive my app/website?
A: After we collect the necessary amount, we will take time to develop and test the app/website. After the testing period is over, we will deliver the files and help install or activate your product.

Q: How will you know how to deliver the files to me?
A: We will collect your contact information from your pre-order.

Q: Who do I contact if I have questions along the way?
A: Contact us by phone, by email, or in live chat. More information here: Contacts page.

Q: Can I cancel my pre-order and return the money prior to the expiration date?
A: Yes, please send us an email to sales(at)pilotgroup.net. We will return your money within 5 business days since we receive your email. Please note that we may have to deduct up to 5% as commission, depending upon the payment method.

Q: How will you return my money if the project does not reach the necessary amount?
A: We will send your money to your PayPal account or by wire transfer. If you prefer other options, please inform us by email sales(at)pilotgroup.net. Up to 5% commission may be collected by the bank or the payment gateway.

Q: What are the licensing options?
A: The licensing options are as follows:

Ordinary license

You receive a single copy of the software product that can be used on one server with one database and an unlimited number of domain names.

You may use the open code of the software product for personal purposes only: for making modifications in the software product or adding necessary functions. Selling, licensing, giving away or otherwise distributing the open code of the software product in full or its scripts (parts) is prohibited.

Commercial license

You receive the open code of the software product and can use it for personal as well as for commercial purposes. You can sell or otherwise distribute the source code and the software product under your own brand. We keep the right to sell the product in our marketplace under our brand.

Exclusive license

You receive exclusive rights to the license. It means that we will develop the software product according to your requirements, including both features and design specifications. These options, features and design, will never be repeated for other customers in the same way.

You can use this software product for any purposes under your own brand.