Guide: What It really сosts to develop and support a dating platform in 2024 (Web, Mobile apps, VR, chatbots, AI)

Jul 6, 2024
2 minutes to read

This guide is intended for companies and entrepreneurs planning to order the development, customization, and technical support of dating platforms, including websites, mobile apps, VR solutions, chatbots, and AI functionality.

1. Cost expectations for Dating software

Market Benchmarks:

  • Ready-made solutions (white-label):
    $10,000–$45,000 – basic packages
    $40,000–$90,000 – mid-level (additional features, customization)
    $90,000–$150,000+ – advanced solutions (AI, mobile apps, scalability)

  • Custom development:
    $20,000–$60,000 – MVP
    $80,000–$150,000+ – full-featured platform with modern functionality

2. Recommended hourly rates for development and customization

Type of Work US, $/hour Eastern Europe/Asia, $/hour
Website 60–120 30–80
iOS/Android app 60–120 20–60
VR app 100–150 60–100
Chatbots 50–100 30–60
AI functionality 70–150 50–100
For premium and complex tasks (VR, AI), rates may be higher.

3. Cost of 24/7 technical support

Support Format Cost (USD/month) Description
Shared support 24/7 500–1,500 Shared team, basic SLA
Dedicated agent 24/7 1,000–3,000+ Dedicated agent/team, priority SLA
Hourly support 100–150/hour Out-of-package, critical incidents

Factors Affecting Price:

  • Number of platform users

  • Number of support channels (chat, email, phone)

  • SLA level (response time, resolution time)

  • Need for a dedicated team

  • Technical complexity of requests

4. What to pay attention to when ordering

  • Transparent pricing:
    Request a breakdown of costs by features and project stages.

  • Choosing a cooperation model:
    Fixed project price or hourly payment depends on the scope and flexibility of requirements.

  • Technical support:
    Clarify SLA, available communication channels, and support team format.

  • Portfolio and experience:
    Review the contractor’s previous projects, especially their experience in the dating segment.

  • Security and compliance:
    Ensure the contractor implements modern data protection measures and complies with GDPR/CCPA requirements.

5. Sample ordering фlgorithm

  1. Formulate your requirements:
    Describe the desired functionality, platforms (web, mobile, VR), and support volume.

  2. Request a commercial proposal:
    Get a detailed estimate and timeline.

  3. Discuss SLA and support:
    Agree on the format and cost of technical support.

  4. Sign a contract:
    Fix all terms, milestones, costs, and responsibilities of both parties.

  5. Monitor the process:
    Maintain regular communication and acceptance of project stages.

This guide will help you make informed decisions when selecting a contractor and budgeting for the development and support of your dating platform.
If you need consultation or a custom estimate-feel free to contact us!

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